Word & Excel Templates

Managing employees is an everyday task to ensure that personnel put in the required effort to produce planned goals. Organizations that do not pay attention to employee punctuality suffer from low productivity and overall poor coordination. This happens because if employees are not arriving at the office on time rather following their own routine, they will find it difficult to coordinate with others. If an employee is occasionally late or late once in a while, it can be let go. There can be many reasons for that such as a car breaking down, accident, an emergency, feeling ill or any…

A smart business realizes that each customer is important for its success. Customer management remains the core of successful businesses. Having a satisfied customer base will not only yield a potential return of the customers but also attract more customers. Therefore, organizations that take care of their customers prosper better. Today’s customer is more aware, more knowledgeable and demands much more than just a product. The customer demands experience making the job of the customer sales representative challenging. Organizations have also understood the power of customers and therefore scramble over to please them. It’s a competitive world and thus businesses…

For any business, customer service is a critical differentiation strategy. Customer service has the power to make a business successful or not. In today’s digitally connected world, small efforts for customers go a long way. The contemporary customer loves to share their experiences with anyone and everyone through face to face chats, through status updates, review sharing and sharing experiences at online forums. Such customer behaviors are both a blessing and a challenge. Coming up to customer expectations every time is a difficult task. Moreover, slight mistakes and fall in customer services are almost immediately reported by dis-satisfied customers through…

Organizations allocate budgets to different departments and business activities for the effective and efficient management of business practices. At certain times, an organization may experience a surplus in the budget and it may decide to inform its employees through a letter. The employer writes the letter in which he addresses the employees and notifies them about the surplus as well as how that may be utilized. A budget surplus may occur due to many reasons. Some of which are: A donation A seasonal sales increase Departmental or business level effective budget management Reduction in inflation or prices of raw materials,…

The human resource department is one of the strongest departments in an organization. They have the authority to manage all employee-related issues and complaints. If an employee has any queries or facing any problems, they can refer them to the HR department. Whether you have a personal conflict at the workplace, a complaint, a due promotion, an annual evaluation, or matters related to employee salaries; all such issues are handled by the HR department. All matters relating to salaries are handled first by the HR department and then forwarded to the accounts department. If your salary is delayed, less than…

Offices and schools are public areas where one must exhibit formal behavior. Every organization has a set of internal values that employees are expected to learn and exhibit. One of the most critical values is tolerance of others. Similarly, schools are learning places where students are expected to groom themselves and learn to positively interact with other students. In both schools and offices, the violence of any form is prohibited. It is a strictly punishable offense. There is a long list of actions that are considered violent. These actions include: Threatening Intimidation Mistreatment of others Destruction of property Physically abusing…

Mobile phones have proved a blessing connecting us to the world at all times. At the same time, mobile phones are also blamed for disconnecting us from our surroundings. Busy staring at their mobile screens, most people are no longer aware of what is going on around them in a public setting. Moreover, they have also caused a lack of attention to other matters and lack of concentration in both children and adults. Whether at the office or at schools; mobile phones are a huge distraction. A few years back, blocking Facebook at work or in schools was enough for…

Companies have policies for their human resources that are explained to their employees either during orientations and training or are provided in the employee handbook. These policies are devised based on the rights of employees as well as benefits for the employees and the company. If these policies are violated, strict actions are taken by the management to make compliance effective. One of such unprofessional behaviors on the part of employees is being absent without even informing the supervisor or the manager. Usually, companies do not act immediately if an employee is being absent without intimation. However, if the behavior…

Every organization has its own internal working calendar. All organizations give holidays such as: Public holidays – holidays for Christmas, Easter, New Years, Independence Day International holidays – Labor Day etc. Special holidays – holidays in case of natural disasters, elections etc Apart from following national holidays, the organizations may also give some holidays to their own staff such as an annual holiday, holiday to celebrate some organizational achievement or end of accounting year holiday. When an organization wants to give a holiday or wants to close for a day or more, it must notify two of its most important…

Every parent likes their child to get a quality education. They send their children to school to learn better in a conducive environment. This is the reason, parents are willing to pay school fees, so their children can learn how to interact with others, have proper formal education and have access to facilities that might not be possible with homeschooling. For example, it is infeasible to have a science lab at home, thus schools offer much more than homeschooling. The better the quality of services provided, the higher the school fees. This is standard. School fees must be paid monthly…

An identity verification letter is a letter that is sent to a citizen asking him/her to verify that they are the real bearer of the given identity. Identity verification requires you to either complete a verification process online or send additional information. Most commonly, this letter is sent from the department of revenue when you file tax returns but the returns have been flagged due to incomplete information or any other issue. However, Identity verification letter is an important document that is issued for safeguarding the rights of citizens. It helps prevent tax fraud and identity theft. Often fraudulent people attempt…

Whenever you issue a debt, always make sure you sign a written agreement with the debtor. This is useful if your debtor fails to repay on time. When debtors fail to pay you on time, you may need to take legal action. For this, you must have proof that a debt was issued. A verbal agreement is not admissible in court as proof. Sometimes, you give debts to people in goodwill but they may be unable to repay within the stipulated time. This could happen due to honest reasons or in some cases the debtor is dishonest and unwilling to…

Office environment plays an important role in job satisfaction and improving overall productivity in an organization. Managers understand the importance of providing a safe environment, so employees can concentrate on the tasks at hand. Therefore, almost all organizations have a belief system and a set of values that are inculcated top down in any organization. One of the most critical elements in job satisfaction is that employees feel respected, appreciated and heard. Therefore, the language used in office must be respectful, polite and constructive. Whether the communication takes place between a supervisor and a subordinate or colleagues, negative language cannot…

A short sick leave email is an email written by an employee in which he addresses his employer or supervisor and informs about his absence due to any reason related to sickness. This email serves as a formal notification to the employer that the employee cannot attend work and needs time off to recover from the sickness. It is usually addressed and sent to the person who is in charge of attendance matters in an organization or it can be written to the supervisor/manager of the employee who can then forward it to the concerned person for record purposes. Usually,…

The confrontational behavior of the employees is not acceptable in any organization. This includes harassment, intimidation, use of abusive language and a lot more. What is confrontational behavior? Confrontational behavior is an offensive and inappropriate behavior that not only interferes with the normal functioning of the company but also ruins its reputation. It is important for every organization to define the behavior which is unacceptable. The consequences of all the inappropriate behaviors should also be defined. When the employer faces the rude behavior, he has a right to discipline that behavior. One of the most appropriate ways to deal with…

Managing human resources and enforcing office regulations is important for the smooth running of a business. Office rules usually include punctuality and proper dressing. Employees are expected to comply with office timings strictly. Office punctuality is important for a number of reasons: Verbal & written warning… Thus employees are expected to arrive sharply on time unless they have a special reason for occasionally arriving late at the office. If employees make it a habit to come late, they are first verbally reprimanded. If the attitude becomes persistent the employee may receive written warnings to correct their behavior. The final step…

Every project has internal and external evaluation systems that allow the project to be tracked appropriately. Project updates are frequently recorded and communicated between the contractor and the contract awarding business/institute. This helps both parties to review progress on the project and identify any bottlenecks or expected delays. Projects may encounter issues and delays owing to many reasons. There can be economic reasons, political, seasonal or legal issues that projects may come across. Even after thorough planning and sorting out legal matters, it is common for projects (particularly government-funded projects) to face delays or be put on hold. Some common…

A power of attorney letter is a letter that gives a person other than the owner, the right to make decisions about an asset, business or property. A power of attorney is a legal document and holds in court. Power of attorney letters is commonly used by many people both in businesses and daily life. Businesses may use the power of attorney to allow trusted agents or caretakers of the business to make decisions regarding the operations of the business. Similarly, an individual may also use power of attorney letters to give the right to an agent to sell a…

Business contract termination letter is a notification written by the company that wants to end a contract in which it addresses the other partner company and informs about the termination of the contract. A business contract is a legally binding agreement between two companies that are established for the purpose of the provision of products or services. In conducting business, a company may have different business contracts with and relies on other companies. For instance, a hotel might have different suppliers for meat, vegetables, spices, etc. For some reason, if the hotel wants to terminate the contract with a vendor,…

A donation request letter is written to organizations, individuals, and the government to generate donations for a cause. The request letter is an invitation for people to donate. Donations may be accepted as money or in kind. Most donations in money are preferred, so the charity organization can spend it as required on the needy. However, organizations also request donations in terms of clothes, medicines, books, and food. Donation requests are made by charity organizations to collect funds. These funds are used to help the needy. Churches also frequently ask for donations. Churches need donations for many reasons: Churches need…