Letter to Patient for Feedback/Responding Survey/Online Form


Re. Appreciation and Response to the Patient Feedback

Dear [Patient’s Name], I hope this letter finds you in your best. I appreciate and am very thankful to you for taking time out and participating in our online survey for patient feedback regarding the hospital’s services and treatment satisfaction. We are glad to see your satisfaction with the hospital services, however, we also commend your participation in pointing out the areas that need ultimate improvement.

We are thrilled by your kind words of appreciation for the treatment and the quiet environment of the hospital. Our team gets motivated when they are given positive feedback and encouraged for their hard work and dedication. It is our constant endeavor to provide exceptional and good-quality healthcare services, and your insightful feedback reinforces our commitment to achieving this goal. 

Your satisfaction is of the utmost importance to us, and we want to assure you that your feedback is taken seriously. We are grateful for the opportunity to serve you.

If you have any further comments or suggestions or if there are specific aspects you would like to discuss in more detail, please feel free to contact our Patient Relations Department at [Contact Number] or [Email Address]. Your continued feedback is highly valued as it guides our ongoing efforts to provide the best possible care.

Once again, thank you for choosing [Medical Facility’s Name] for your healthcare needs, and we look forward to serving you in the future.

Best Regards,

Resource Manager,

[Clinic’s Name]

Birthday gift card template

Letter File 91 KB


Re: Commending and Appreciating Valuable Feedback on Our Online Survey for Evaluation Report of 20XX-XX

Dear Patient/Visitor,

I hope this letter finds you in good health. I am writing this letter on behalf of [hospital’s name] and I would like to express our sincere appreciation and gratitude for providing your valuable thoughts and feedback on a recent survey performed by the Scrutiny Team of Healthcare Management (STHM). Your thoughtful insights and kind remarks are invaluable to us as we continually strive to enhance the quality of care and services.

Your remarks were honest and very open. Such comments help us understand the main point of complaint or appreciation and thus it helps in avoiding confusion within teams. We appreciate your willingness to fill out this survey form and for being honest in sharing your experiences with us.

Our patient’s and visitors’ feedback serves as a crucial tool in identifying areas of improvement and in maintaining the high standards we set for ourselves. It also helps us understand the demands of our patients and how they feel. This way we can make our services more inclusive and patient-oriented. We keep ‘how our patient feels’ as the most important point while working on policy-making and setting service standards. Each response we receive contributes to our ongoing efforts to create a positive and supportive environment for our patients.

I would like to assure you that your comments have been carefully reviewed by our team, and we are actively taking steps to address any concerns you may have raised. Your input plays a significant role in shaping the future of our healthcare services, and we are committed to making the necessary adjustments to better meet the needs and expectations of our patients.

If you have any further comments or if there are specific aspects you would like us to revisit, please do not hesitate to reach out to us directly. Your satisfaction and well-being are our top priorities, and we want to ensure that your future experiences with us exceed your expectations.

Once again, thank you for choosing [hospital’s name], and for being an essential part of our commitment to excellence. We look forward to serving you with the highest level of care in the future.

If there is anything more we can do for you, please feel free to contact us at [Contact Information].

Wishing you a very good health. Take care.



[Hospital’s Name]

Letter to Patient for Feedback and Responding Survey or Online Form

Letter File 91 KB