Invoice Cancellation Letter Template

Invoice Cancellation Letter

Letters Kate

A customer writes an invoice cancellation letter to any service provider, institution, company, or business owner. Whenever he finds that the invoice against which he has paid is not correct, he may request the business owner to cancel the invoice for rectification purposes. The customer must be able to produce the wrong invoice as evidence. 

Whenever a customer writes an invoice cancellation letter, he wants to run the process formally. This, in return, will benefit both parties. First, the wrong invoice will be cancelled for the customer. Second, a correct record will be available for the Internal Revenue System while investigating tax returns. Third, written communication with the company’s owner to cancel an invoice will have the added advantage of keeping everything recorded.

An invoice cancellation letter is usually written by a customer when:

  • He finds discrepancies in the prices of products mentioned on the invoice.
  • The number of products mentioned on the invoice is incorrect. Thus, quantity and prices are not coherent. Hence, the customer may forward his request to cancel the invoice on that occasion.

Customer satisfaction is the key to success for every business organization. Therefore, this letter is given due importance, considering his concern.

Sample Letter

19-04-20XX

Anderson
M-43, Eden Villas, Michigan

Subject: Invoice cancellation letter

Dear Johnson,

I want to draw your attention to a severe issue through this letter. I am forwarding my request to cancel the invoice slip that was forwarded to me by your company. I have been purchasing from your store since 2010, but after I came shopping for your store last time, I found something wrong with the invoice. I received your invoice number AB13 yesterday. It was generated on 15-04-20XX. I noticed that the quantity of various items did not match the prices.

On 15-04-20XX, I purchased 6 curtains from your store through a credit card. Yesterday, on receiving the invoice, I noticed that you have charged me for 7 curtains instead of 6. To err is human. This particular invoice has been produced as a result of human error. Somehow, it has to be canceled owing to the mistake I just mentioned. It will be your greatness if you cancel this invoice and replace it with a new and corrected one.

I hope you will entertain my request and cancel the wrong invoice.

Regards,

Anderson.


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