Maintenance is the art of adopting the best possible measures to restore and retain an item, asset, or property. All the buildings, apartments, and households need to be well-maintained for quality living.
A Complaint Letter for Poor Maintenance of Building/Apartments is a formal written document sent by a tenant, resident, or property owner to the building management, landlord, or housing authority to express dissatisfaction with the maintenance and upkeep of the premises.
Common issues that are addressed in the letter could be:
- Roof leaking or plumbing problems
- Broking elevators, staircases, or windows.
- Uncollected garbage
- Electrical failure or bad wiring
- Dirty common areas
- Malfunctioned security systems, etc.
The following are a few samples for the same.
File: Word (.docx)
Size 34 KB
For an apartment
Dear [Recipient’s Name],
I am writing to make a complaint about the poor maintenance of Frere Residency. I have been your tenant for three years. In the first year of my shift, I filled out the form for the required maintenance, but all in vain. Since the time I shifted, the marble slab in my kitchen has been broken. Due to the broken slab, it is full of dirt and cannot be cleaned properly. Likewise, the aluminum net of the sliding windows of the living room is broken. Many a time, it happens that birds come into the living room and make it nasty.
As for cross ventilation, we need to open the windows. You are aware of the humid weather in the city. Likewise, all door stoppers are non-operational. I am always complaining during phone calls. But this is more than enough. As per the contract, all equipment should be functional and operational before handing over to tenants. I request that you focus on poor maintenance. Please resolve my issues as soon as possible.
Preview and Details of Template
File: Word (.doc) and iPad
Size 34 KB
#2
Re. Complaint for Poor Maintenance Done by the Workers of Your Company
Dear Mr. /Ms. [NAME],
I am [NAME] from [NAME THE CITY]. I have been living in a house at [PRECISE ADDRESS], which was built by the construction services of your company. Your company is one of the most renowned construction companies in [NAME THE CITY]. It is one of the most reliable construction services, and that is why your company has the prestige of working on high-profile projects.
I am writing to complain about the poor maintenance done by your company. According to the contract we signed, my house was to be constructed in three months. I have attached a copy of the contract for your convenience. Point c-iii of the contract states that the company shall provide free maintenance services for my house for three years, including pipelines, paint, walls, and floor.
After three weeks of construction, my house paint faded from below and it gave a two-shade color to the outer walls. Moreover, the water pipeline to the kitchen and ground floor bathroom has leakage from three different points. I asked for the maintenance services which are continuously delayed.
Moreover, I got a very late appointment for the free maintenance services. I was asked to pay extra charges to get an early appointment which I, of course, took.
Afterward, the maintenance work was completed. After two days of maintenance, the water pipeline started leaking again. After checking I came to know that the workers from your company just applied regular glue to the pipe as a tool to stop leakage.
I am very much disappointed by your service and ask for immediate compensation. Respond to me as soon as possible. Otherwise, I will complain to the local magistrate’s office.
Size 34 KB
#3
Re. Complaining about the Poor Maintenance Done by Your Workers
Dear [NAME],
Your services are one of the most reliable services around town. It is the only reason for always calling your services whenever something comes up. On [DATE], I called your office to send workers to repair my wooden cupboard that has been beetled. The cupboard was purchased last year in March.
On calling I was told that the service charges shall be more than the previous one as the lack of workers and labors has caused a lot of inconvenience to the work. Moreover, I had to pay extra charges because I called them in the evening and the workers could not only come at night. This way my total bill was $170.
The workers kept on asking for the additional amount which I did not pay and threatened them to complain in their office. I am extremely disappointed while informing you that the maintenance work they did has no quality. They used different nails of different colors and made the cupboard a wooden colorful shaft.
Moreover, they did not put the handles in the right direction. The handle of the right side was fixed on the left, and vice versa. I request you to look into this matter and reprimand the responsible. Moreover, I am expecting compensation for the poor maintenance done in the shape of a return of half of the charges I paid for this maintenance.
I have attached the receipt of the bill I paid for the service. I am looking forward to your kind response. In case of no response, I shall complain to your head office in [NAME THE CITY]. Thank you.
Size 34 KB
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