Employees are expected to maintain specific standards and meet assigned performance targets. Poor work performance may include failure to achieve goals, inability to meet deadlines, repeated errors, unprofessional conduct, or excessive absenteeism. If an employee consistently underperforms, the company is required to address the issue. However, instead of immediately taking strict disciplinary action, many organizations prefer to begin with counseling, giving the employee an opportunity to improve and rectify the situation.
When a Counseling Letter is Issued?
Supervisors may first provide verbal counseling or conduct counseling sessions to address poor performance. However, if these efforts do not lead to improvement, a formal Counseling Letter for Poor Work Performance is issued.
Common reasons for issuing this letter include:
- Lack of improvement despite previous counseling sessions.
- Failure of the employee to implement suggested advice or improvement plans.
- Continued underperformance that negatively impacts the team or organization.
- The need for proper documentation of counseling as required by company policy.
Format of a Counseling Letter for Poor Work Performance
A counseling letter for poor work performance is a formal communication written by a manager or supervisor to an employee whose performance does not meet expectations. The letter generally includes the following key elements:
- Date
- Employee Details
- Supervisor Details
- Reason for counseling
- Expected Improvements and Performance Goals
- Encouraging Statement Expressing Confidence in the Employees
Purpose of a Counseling Letter
A counseling letter is issued by an employer to address performance issues and provide the employee with an opportunity to improve. It allows the supervisor to explore all possible corrective measures before considering serious actions such as termination. The letter is also kept in the employee’s file and may be reviewed during future evaluations.
Samples
#1
We are writing to address an important concern related to your work performance. It has been observed that you frequently miss deadlines. Most recently, after your request for an extension on the XYZ project, we found it necessary to provide counseling and guidance to help you address this issue and improve your performance.
We suggest breaking down your project into smaller, achievable milestones, as this approach will help you make steady progress. Additionally, we encourage you to use project management tools to stay organized and on track. There are several free applications available on Android that can assist you in managing your time effectively and monitoring your progress toward completion.
Meeting deadlines is critical to the organization’s overall success. Repeatedly missing deadlines or requesting extensions reflects poor time management and a lack of discipline. We strongly encourage you to take immediate steps to improve in this area to meet the expectations of your role.
Please feel free to reach out if you require any assistance or support to help improve your performance.
#2
We are writing to formally address your consistent tardiness at work. It has been observed that you often arrive approximately one hour later than the scheduled office start time. Punctuality is essential for maintaining a well-disciplined and efficient workplace.
We strongly encourage you to take the necessary steps to arrive on time, including managing your morning routine and planning your commute effectively.
We trust that you will make the required improvements promptly. Thank you for your attention to this matter.
#3
Dear Ms. Emily,
This letter serves as a formal counseling regarding your underperformance over the past two years. Since joining us in 20XX, you initially demonstrated strong performance and were even awarded a raise. However, in the period following that, there has been a noticeable decline in your work performance.
After the evaluation, your supervisor made an effort to address the issues informally and provided guidance and support in 20XX. However, your performance continued to fall below expectations in 20XX, as you missed your targets by 40%, which is unacceptable.
We have provided you with several counseling sessions and have made efforts to understand any challenges you may be facing. I have worked with you to develop a Performance Improvement Plan tailored to your needs and comfort. Despite these measures, there has been no noticeable improvement in your performance. Additionally, we have recently received complaints from your co-workers regarding instances of verbal misconduct.
If there are any factors affecting your work performance or if you are facing challenges in balancing work and personal responsibilities, please inform us so that we can provide appropriate support. Please note that your performance evaluation for 2026 will be a key factor in determining the continuation of your employment with us.
We consider our employees to be valuable assets, and you are no exception. We appreciate your contribution and do not want to lose your potential. We hope to see improved performance in achieving your targets, as well as positive development in your workplace behavior.
Regards,
Smith John.
Preview
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