The technology advancement is proving great ease to humans now. All facilities are simply available at doorsteps. Different kind of households is available everywhere, thus increasing ease in a person’s life. Although, some households are too much expensive and not affordable for everyone, still, there are alternatives available for those who cannot afford.
All kind of electronic appliances and machinery are followed with their warranty and guarantee. The guarantee is related to the lifespan of a product that for how long it is sure to be functional. Warranty is related to any claim a customer can make within the given time on the warranty card.
Defects and issues are associated in every manner in life. As human beings can commit errors; in the same way products, appliances and machinery can also be defective. But, still, the bigger electronic appliances must be checked properly before delivery to avoid mistrust among the customers regarding the names of companies. It can be risky for their profitability.
The letter given can be used for claiming the warranty of any household, product, machinery, and appliances. The necessary details of the customer, as well as the seller, must be mentioned in such letters.
Subject: Warranty Claim
Dear Mr./Ms. [NAME HERE],
I am [Name Here]. Two days ago, on Saturday 24th November 2017 I purchased a home theatre system from your store. It was worth $1050.
Just yesterday, I installed it to check its functionality. With regret, I must inform you that it is totally non-operational. The woofers are giving fuzzy noise. The LED’s picture is black and white with faded quality. The remote buttons are non-functional. Likewise, speaker wires are also out of order. As your company is the best electronics company, it is just an alarming and surprising situation.
It is completely an awkward situation as I have just one day left in the starting of a personal family function. Being a regular customer for years, I need you to deal with this issue promptly. Enclosed with the letter is the warranty card filled with all details and a copy of the payment receipt. I am waiting for a prompt response.
Preview and Details of Template
Warranty Claim Letter Template
File: Word (.doc) 2003+ and iPad
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[Personal Use Only]