If you are dissatisfied with a contractor’s work, you can tell him by writing a letter. The purpose of writing the letter should be to let the reader know about the drawbacks you have seen in his performance so that he can improve his work.
When you work with the contractor, you enter into a legal agreement. That agreement requires that you and the contractor do the job well.
If the work is not up to par, you can ask the contractor to improve it. Writing a letter is the best way to convey your point of view to the contractor.
You should be able to write effectively to describe the unsatisfactory part of the work and what you want the contractor to improve. The letter should be written formally to impart a professional look.
Make sure that you are explaining everything in the letter that the contractor is required to know. It should also be kept in mind that your letter should not be too long for the reader to read and comprehend.
Sometimes, the contractor’s poor performance causes a lot of loss in the business, which can make you very angry. Your letter should not convey your anger or resentment toward the contractor, as it may ruin your relationship with him.
Your letter should be written so the contractor understands that he is legally obligated to provide satisfactory work.
If you have some documents proving your point, attach them to the letter. For example, if any of your customers have a complaint about the work done by the contractor, you can attach a copy of the letter with this letter.
In extreme cases, tell the contractor you must hire another contractor to obtain satisfactory work. End the letter by hoping that the contractor will improve his quality of work.
Sample Letters
#1
I am writing to inform you that I am highly dissatisfied with your work at my house. I hired you two months ago for a renovation project because of your good reputation in the market. However, I feel disappointed with the job.
Two months after you installed new plumbing, there are leaks in the bathroom and kitchen. The rooms you renovated are in relatively good condition. The wooden flooring is becoming loose, and the wall paint is chipping off. Similarly, the list of problems goes on.
I invested much money in this renovation project and expected a great result. However, my house is messy because your team performed poorly. You must visit and inspect all these issues first-hand. I hope you can fix all these problems or refund my payment so that I can hire a better contractor to do the job.
Call me this week to decide on an action plan soon.
#2
I have discovered some construction problems with the pool you built in our home. I gave you clear instructions regarding the depth and width of the pool. Being an experienced swimmer, I could tell the pool was not built perfectly. Upon measurement, I just found that you did not follow my instructions. This is devastating and dangerous at the same time.
Reasonable care should have been exercised while performing the construction work. I request that you reconstruct the pool per my instructions and refund me 5% of my money for the inconvenience you have caused.
MS Word Sample #2
#3
I heard some excellent reviews about your construction and renovation work from my friends, after which I hired you to do my kitchen. Your work has been amazing, but I had my worst experience with you. The kitchen tiles you have used have already started to crack. It has just been a month since we put up these tiles. The countertop marble slab has also come off. The poor quality of these materials indicates that you have used cheap-quality products. This is against our construction contract.
Please review your work and offer a quick solution to these problems.
MS Word Sample #3
See also:
- Ramadan Schedule Notification for Staff
- One Day Absent Note to Boss
- Request Letter to Staff for Voluntary Deduction from Salary
- Holiday Closing Messages
- Letter Requesting Transfer to another Department
- Letter Requesting Promotion Consideration
- Umrah Leave Request Letter to Boss
- Ramadan Office Schedule Announcement Letters/Emails
- Letter to Friend Expressing Support
- Letter to Employer Requesting Mental Health Accommodation
- Letter Requesting Reference Check Information
- Letter Requesting Salary Certificate
- Letter Requesting Recommendation from Previous Employer
- One Hour Off Permission Letter to HR
- Payroll Apology Letter to Employee