Letter to Contractor for Unsatisfactory Job

Letter to Contractor for Unsatisfactory Job

Letters Kate

Contractors are individuals who take responsibility for performing a task for someone on decided terms and conditions. Either they perform the project themselves or put a workforce to complete the task. The primary goal is to perform well and deliver satisfactory services to the customer.

If you have hired a contractor and feel that they have not performed as per the contract, you can write a formal letter to the contractor. The letter highlights the drawbacks and flaws encountered during the project’s completion.

Writing a letter is a professional and formal way of communication. Written documents and correspondence are crucial, as they can be used in legal actions if necessary.

The following are sample letters that you can use to write to a contractor if you have experienced a similar situation.

Samples

#1

I am very sad to write to you that your work performance was not satisfactory at all. You mentioned in your resume that you are a professional constructor with extensive experience in this field. You were hired to do the finishing of my office’s walls and woodwork. You ended up in the worst condition. You used low-standard products, and their results are starting to show. The wooden sheets on the walls have begun to peel off.

I had invested a lot in the renovation by trusting you. You deceived me by paying the full price for the products and then buying them from a second-hand market. You are left with two options: either deal with my issue or reimburse the total amount. You have put me to great loss, and I would like you to contact me within two working days.

#2

I was shocked after seeing your poor performance in a site construction project. You have made me suffer a lot, and I have come to the edge of great financial loss. You had signed a six-month contract with us, but I am not satisfied with your performance. It has paved the way for more issues. You have breached the contract, and I will take the matter to court.

I had minutely described to you the nature of the work I demand. But you did not keep any point in mind while working. I visited you frequently to monitor your progress and provided verbal guidance to help you improve your work. You are hereby advised to revise your work; otherwise, we will be forced to cancel the contract. Please be advised that you will be responsible for the expenses. You will pay the new contractor and also compensate us for the damage incurred as a result of your failure to perform. 

#3

Dear James, we had signed a three-month contract with you for the construction of our housing scheme. In the first phase, you needed to accomplish 30% of the work. I am disheartened to inform you that the poor quality of your products is becoming apparent. The sewerage system is of low quality, and there is water leakage in the bathrooms and kitchen. The ceiling of the TV lounge and bedrooms is also not well finished, as it is peeling off in different places.

I had let you know of my concerns, but you didn’t give them a thought. You have violated the terms and conditions of the agreement, and you are required to rectify all the damages. In the event of a breach, you will be held accountable for its consequences.

#4

Please be informed that the deadline for project finalization is approaching, and I have identified some areas for improvement in your performance. I am not satisfied with your performance, as it does not meet my expectations. You did not give your best to accomplish the project and took the full payment in advance. You have a good reputation in the market, and I hired you after the demand for your work increased. Your performance has made me rethink canceling our future contracts.

Sample letter

I am writing this letter to express my dissatisfaction with the work done during the kitchen renovation. I hired you for the job after hearing some good reviews about you from my acquaintances and friends. You might have done a good job for them, but it has been a very disappointing experience for me.

I am discussing and highlighting the problems below. I would appreciate it if you could go through it and offer a solution.

  • Firstly, the poor quality of the materials you have used is highly unsatisfactory. It has only been a month since the job was completed, and the floor tiles have already begun to crack. The same applies to the countertop marble. It has started chipping off from the corners. Additionally, the paint on the ceiling is also peeling off. The poor quality of these materials suggests that you may have chosen inexpensive materials from the market, despite charging me the full price.
  • Apart from the low quality of the used materials, the installation job has also been done quite poorly. The tiles are coming off, while the handles of some of the kitchen cabinets are loose. All in all, my new kitchen is an utter disappointment.

I now demand rectification of the mentioned problems or a complete refund. I have been facing a great deal of inconvenience due to all these problems. If I don’t hear from you within a week, I will be reluctant to recommend you to any of the people I know, and I will also report the matter to an attorney.

I expect you to show a professional attitude and offer solutions to fix the discussed issues.

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Letter to Contractor for Unsatisfactory Job

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